Privacy Policy

 

This Privacy Policy is prepared by Pieceofdress and whose registered address is Oasis Square, No 2, D-1-01, Capital, 4, Jln PJU 1A/7, 47301 Petaling Jaya, Selangor (“We, Us, Our”) committed to protecting your privacy and complying with all applicable laws and regulations regarding the collection, processing, and storage of personal information. This Privacy Policy explains what data we collect, how we process it, the purposes for processing it, and how you can request the deletion of your data.

When you place an order or create an account on our website, we may collect personal information from you, including your name, email address, phone number, billing and shipping address, and payment details. We only collect the necessary information to fulfill your orders and provide a personalized shopping experience.

We also collect non-personal information, such as your IP address, browser type, and operating system, through the use of cookies and similar technologies. This information helps us analyze trends, administer the site, track user movements, and gather demographic information to improve our services.
 
How We Use Your Information

2.1 Personal Information:
 
· Communicating with you about your orders, inquiries, and providing customer support.
· Sending you promotional emails or newsletters with your consent.
· Improving our website, services, and enhancing the customer experience.
· Complying with applicable laws, regulations, or legal processes.

Non-personal information is used to analyze user behavior, monitor and improve our website's performance, and enhance your overall browsing experience.

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services to you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may disclose your personal information if required to do so by law or if we believe that such disclosure 
is necessary to:
Comply with legal obligations, governmental requests, or enforceable legal processes.
Protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The length of time we retain your data depends on the type of information and the purposes for which we process it.

We will retain your personal information for as long as necessary to:
Provide you with the requested products and services, including processing your orders, managing your account, and providing customer support.
Comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have provided your consent for receiving marketing communications, we will retain your personal information for as long as you remain subscribed to our mailing list or until you withdraw your consent.

If you wish to request the deletion of your personal information from our systems, please contact us using the information provided in the "Contact Us" section below. We will promptly process your request and delete your data, unless we are required to retain certain information for legal or legitimate business purposes.
Please note that deleting your personal information may limit or prevent us from providing certain products or services to you. Additionally, even after we delete your personal information, it may still remain in backup or archival copies for a limited period of time as required by our data backup and retention policies or as necessary to comply with legal obligations.

Upon your request, we can provide you with a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format. Please contact us using the information provided in the "Contact Us" section below to make such a request.

Data Security
 
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security measures to safeguard your data during transmission and storage. However, no method of data transmission or storage can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your personal information.

We also require any third-party service providers that process personal information on our behalf to implement appropriate security measures to protect the confidentiality and integrity of your data.

 

5.1 Your right

 
Under applicable laws, you may have certain rights regarding your personal information. These rights may include:

· The right to access and receive a copy of your personal information held by us.
· The right to request the correction of any inaccurate or incomplete personal information.
· The right to request the erasure of your personal information under certain circumstances.
· The right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
· The right to withdraw your consent at any time, where we rely on your consent to process your personal information.
· The right to lodge a complaint with a supervisory authority if you believe that we have violated your rights or applicable privacy laws.
· To exercise any of these rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the information provided in the "Contact Us" section below.

you have the right to remove or delete our social media applications from your social networking account, follow the instructions from the social network.

·  Please see instructions provided by the Facebook Help center. Customer can personally access Facebook profile by going Settings & Privacy > Settings > Apps and Websites page > Welcome Pieceofdress > Remove Shopline website.

If you have provided your consent, we may send you promotional emails or newsletters. You can opt out of receiving these communications at any time by following the instructions in the email or contacting us directly.

You can set your browser to refuse all or some browser cookies.

If you have any questions, requests, or concerns regarding this Privacy Policy, or if you would like to exercise your rights or request the deletion of your data, please contact us: pieceofdress@gmail.com or https://www.facebook.com/pieceofdress